Privacy Policy
The information available on this website is for general information purposes only. Information is provided by Relocate me to LUX, as a commercial brand of Aries Enterprises, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind (expressed or implied) about the completeness, accuracy, reliability, suitability or availability of this website or the information contained within. Any reliance placed on such information is therefore strictly at your own risk.
Our Privacy Policy explains what details and personal data we may gather from you, as well as how we may use or share any information that we have collected, or you have provided to us. This applies to this website that we own and operate and to all services that we provide. When you use and provide information to us via Contact and email you are accepting and consenting to our processing of your information in accordance with this Privacy Policy, our Cookies Policy and our Website Terms. When you are using our website and services, you are agreeing to the practices described below. Your personal data will be collected and processed in a legal, fair, and transparent manner. The personal data we collect serves an explicit and a legitimate purpose and will not be stored by us for any longer than is necessary. Any personal data that we use will be adequate, up to date, and only limited to what is necessary for us and our partners to provide any of the offered services. The personal data we have on file will be the correct, complete, and updated (if necessary) information that you have personally provided us with. Suitable steps will be taken to ensure that inaccurate or incomplete data is either deleted, corrected, supplemented, or updated. Your personal data will be treated as confidential, and will be kept secure by taking all suitable organisational and technical measures to prevent unauthorised access, illegal processing and distribution, as well as the accidental loss, modification, or destruction of your personal data.
Information we may collect from you
We may collect and process the following data about you: information that you provide to us, such as your name, address, email address and telephone number, password and other registration information with regards to you or your business, and any other information that you choose to volunteer, when you:
– register with us, log in through our Client’s portal
– call the Company.
how may we use your information
We use the information that you give us:
– to administer any account you may have with us;
– to respond to your enquiries and to arrange the performance of the services we are tasked with.
– to carry out our obligations arising from any contracts entered into between you and us;
– to provide you with the information and services that you request from us;
– to communicate with you about any comments, complaints, queries or feedback you might have about us or the services we provide;
– to ensure that content on our website is presented in the most effective manner for you and your computer and/or device.
your rights
You have the right to ask us not to process your personal data for marketing purposes.
The General Data Protection Regulation also grants you the rights to know about and access the information we hold about you, to request changes to your personal information if it is erroneous or misrepresents you in any way and to request a copy of your personal data, ask that we restrict the processing of your personal data, or to have us completely erase it.
Additionally, you can limit the personal information you share. The only way we collect personal information is when you provide it to us voluntarily.
If you have more questions or you want to exercise any of your rights, contact our team by sending an email to contact@relocatemetolux.com, we will then review your request and get back to you within 20 days.
Cookie policy
This website uses cookies. They help the website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you. Cookies and other technologies used for functionality allow you to access features that are fundamental to a service. Things considered fundamental to a service include preferences, like your choice of language, information relating to your session, such as the content of a shopping cart, and product optimizations that help maintain and improve that service. Most browsers allow you to manage how cookies are set and used as you’re browsing, and to clear cookies and browsing data. Also, your browser may have settings letting you manage cookies on a site-by-site basis.
We do not sell nor trade your data to third parties. We do share your data with third parties, in order to carry on and honor the Service Agreement that was signed between you and us. Your personal information is handled by the Relocation consultant asigned to you once we start working on your file, and will be kept for 12 months after completion of the assignment. We may release your information when we believe release is appropriate to comply with the law.